The predetermined rates for predetermined urban and suburban rates include any extra charge (to/from airport, night ride, holiday, luggage, animals). The rates are valid for the whole day on weekdays and holidays. Controlled Traffic Zones of the Historic Center have special prices:€ 7,00 (zone 1) and € 9,00 (zone 2). For predetermined fares there no need to use the taximeter. The fixed rate is for the total number of passengers on board the taxi. The tariff, available in Italian and English, must be displayed on the back of the front seat of the car to allow the user to choose the tariff system. Hotels, travel agencies, shipping companies can create an agreement with taxi services. Under these agreements it is not possible to include additional costs.
Users can request the receipt of the payment, which has no taxable value. Taxi drivers are not allowed to release receipts different from those authorized by the City Council (see the attachement). The receipt is mandatory for fixed tariff, in this case the receipt must be released before the ride.
Claims should be presented when: more amount than the one shown on the taximeter is demanded by the taxi driver, when the fixed tariff is not applied and any other incongruences. In all these cases, customers are required to send their "Modello reclamo utente" to "Servizi Trasporto Pubblico".
On public holidays, bankholidays and on the 2nd ofNovember a shared taxi service is available.
Via Alessandro Poerio, 21 80139 Naples
Phone081 7952922 - 0817952922 fax 081 7952936 - 0817952937